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Any return must be approved by authorized personnel and must have a Return Material Authorization Number (RMA) prior to shipment. All return should be shipped back in insulated boxes with ice packs to the following address:
Immco Diagnostics, Inc. Attn: Gabriele Olla or Michelle Baudo 60 Pineview Drive Buffalo, New York, 14228
Returned kits that have not been used are subject to a 15% restocking fee if returned in good condition.